Airline rep insists passenger cannot give her cat it's own seat: 'I need you to know, I am trying so hard to be kind'

• 
  via Zoë Gayah Jonker

  Orange and white cat.

  _{The image does not depict the actual subjects of the story. Subjects are models.}

• 
  via luxemiaa
• 
  via luxemiaa

• There are some miscommunications going on here!

  
  via luxemiaa
• 
  via luxemiaa
• 
  via Anton Sobotyak

  Orange and white cat looks at a smiling flight attendant.

  _{The image does not depict the actual subjects of the story. Subjects are models.}

• It's like the rep is picturing the cat sitting down and watching in-flight TV while having a snack and a soda

  
  via luxemiaa
• 
  via luxemiaa

• When your patience is running thin!

  
  via luxemiaa

• "And where will the cat go?" Girl.....

  
  via luxemiaa

• No problem! It's over!

  
  via luxemiaa

• You know what, at least they came to a resolution! 

  Sometimes you have to talk things out and explain them as simply as possible. 

  I think some customer service reps get totally overburdened with information by a lot of their customers. They get a customer's full life story, while also trying to figure out what the customer is actually asking for, and what their problem even is. This person was very nice to try and explain it a few different ways. 

  If we're being so real though, I think a lot of passengers really would want their pet to have it's own seat, if possible, but airlines don't seem to care for that kind of thing. This customer service rep must've dealt with some pretty wacky demands in her day! 

• People thought this whole misunderstanding was really funny

  
  via luxemiaa

• Very odd!

  
  via luxemiaa

• Who would even care if the cat was in the seat? It would be in that seat in a bag, not like, strapped in with the airplane seat buckle

  
  via luxemiaa
• 
  via luxemiaa
• 
  via Getty Images

  Flight attendant waits for passengers to begin boarding.

  _{The image does not depict the actual subjects of the story. Subjects are models.}

Tags